I’ve been saying for the longest time that Starbucks is a total ripoff. Their coffee tastes burnt, and their specialty beverages are sugar-filled abominations that have about as many calories as a milkshake. I personally prefer to cut to the chase and not delude myself into thinking I’m drinking something that isn’t terrible for me and grab a McFlurry instead. I’m a total Starbucks hater, Dunkin’ Donuts 4 LYFE!
So you can imagine my delight when I found out the Seattle-based coffee retailer is being sued for under filling customer’s lattes, confirming my underlying suspicion that they are the worst (although they do take care of their employees.)
The lawsuit’s being filed by two California residents, Siera Strumlauf and Benjamin Robles, who claim that Starbucks is guilty of “negligent misrepresentation and fraud.”
They’re going after the coffee giant on behalf of buyers of “Starbucks Caffè Lattes, Flavored Lattes, Pumpkin Spice Lattes, Egg Nog Lattes, Skinny Lattes, Skinny Flavored Lattes, Vanilla Lattes, and Skinny Vanilla Lattes.”
The suit claims “Starbucks Lattes are approximately 25% underfilled.”
“By underfilling its lattes, thereby shortchanging its customers, Starbucks has saved countless millions of dollars in the cost of goods sold and was unjustly enriched by taking payment for more product than it delivers.” – The complaint states.
Strumlauf bought grande lattes for years and claims that had she known she wasn’t getting 16-ounces, she wouldn’t have dropped the $4 on them all this time.
A Starbucks spokesperson said that the lawsuit’s claims were “without merit” in an interview with Buzzfeed.
“We are proud to serve our customers high-quality, handcrafted and customized beverages, and we inform customers of the likelihood of variations.”